HOW DO WE PROTECT YOUR PAYMENT OPTIONS?
You can choose from a variety of payment options, using our secure gateways such as currently - Stirpe and Afterpay, or Internet/Online banking.
We do not store your credit card or debit card information when you use this site. We can not access your card details if you use these gateways, but can reverse/refund a transaction.
When payment appears on your statement it will say Aura-Soma New Zealand Ltd or Aura-Soma NZ depending on space.
QUALITY & CARE – Understanding our products
Colour and Fragrances
The colours and fragrances of Aura-Soma Products Limited Products are vibrant, living energies. We strive to ensure that the Equilibrium, Pomanders and Quintessences contain ingredients and energies of the highest quality. Biodynamic or organically grown ingredients are obtained from our own land in Tetford, Shire Farm which is proud to hold the biodynamic ‘Demeter’ certification, or by seeking them out from alterative biodynamic or organic sources around the world where possible. We continue to deepen our perception and understanding of the complexity and intricacies of working with nature and the cosmos and how to create-contain the energies in our products. We make every effort to ensure consistency in the visual appearance of our products, however, the ingredients each interact with one another to express different energies and this sometimes results in slightly changing the colour and fragrance of the products. It is one of the important and enchanting characteristics of Aura-Soma® products that they react and transform with each other and ourselves. These plant based ingredients vary from year to year due to seasonal changes therefore it is only to be expected that their characteristics may differ from time to time.
Visual Appearances
When so called ‘visual changes’ occur like sedimentation, fiber-like substances, water droplets on the inside wall of the glass or what is frequently referred to as wetting it is often the result of the seasonal variances previously mentioned. However, these changes in character do not affect the quality or effectiveness of our products.
Equilibrium Glass Bottle Quality
It is very important for us to ensure that you receive the best quality glass possible and with this is mind we have increased the already stringent quality checks carried out at the point of manufacture as well as those upon receipt of Aura-Soma Products Limited premises. Small bubbles, hatching and surface blemishes to the bottles are unavoidable but we have agreed higher visual standards with our supplier (a top international glass manufacturer) and believe that the quality of our glass is a high as is practicable and possible.
Care for your bottles
Please don’t expose the Equilibrium Bottle to direct sunlight or extreme temperature. Make sure to slightly loosen the cap when you put an Equilibrium Bottle near the window in warm or hot environment. To cleanse the bottle, it is recommended to use White pomander, Quintessences of Serapis Bey or perhaps, in a retail situation, St Germain.
COPYRIGHT
The entire content included on this site, including but not limited to text, graphics or code is copyrighted as a collective work under copyright laws, and is the property of Aura-Soma New Zealand Limited. You are more than welcome to quote us as long as the quote is accurate and you cite us appropriately.
LIMITATION OF LIABILITY
The information appearing on this website is provided for informational and inspirational purposes only. It should not be used as a substitute for professional medical advice, diagnosis or treatment. Always consult your professional healthcare provider before beginning any new treatment. Aura-Soma Products Limited and Aura-Soma New Zealand Limited assumes no responsibility or liability for any consequence resulting directly or indirectly from any action or inaction you take based on the information found on or material linked to this site. Our products are designed to be beneficial and safe when used as recommended. Any personal use of our products is beyond our control so it is the customer's responsibility to determine the suitability of the products, to use the products appropriately, and to ensure their safe use by those who come in contact with them. Aura-Soma Products Limited and Aura-Soma New Zealand Limited are not liable for incidences connected to the use or misuse of our products.
THIRD-PARTY LINKS
In an attempt to provide increased value to our visitors, we may link to sites operated by third parties. However, even if the third party is affiliated with Aura-Soma Products Limited or and Aura-Soma New Zealand Limited, neither has control over these linked sites, all of which have separate privacy and data collection practices. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Aura-Soma Products Limited and Aura-Soma New Zealand Limited seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). We welcome your feedback.
CHANGES TO OUR POLICY
If we decide to change our terms of trade policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.
This policy was last modified on November 7, 2024
YOUR CONSENT
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